Monday, September 29, 2008

final's question #5

= identify and describe one company that adopts an MIS. Include in your discussion, how MIS help and support the company, its managers and other employees, in their problem solving and decision-making.

EQUATE Petrochemical Company all set to enable success at one of the world's petrochemical companies, a Kuwait-based global downstream petrochemical company because of management information system it can help this company by making some decisions and to generate reports for example financial statements, inventory status reports, or performance reports needed for routine or non routine purposes and to answer what if questions asked by management and to support the decision making of the manager.

Management information systems support the Equate Petrochemical Company by allowing the managers to make decisions for the successful operation of businesses. Management information systems consist of computer resources, people, and procedures used in the modern business enterprise. The term MIS stands for management information systems. MIS also refers to the organization that develops and maintains most or all of the computer systems in the enterprise so that managers can make decisions. The goal of the MIS organization is to deliver information systems to the various levels of corporate managers. MIS professionals create and support the computer system throughout the company. Trained and educated to work with corporate computer systems, these professionals are responsible in some way for nearly all of the computers so this happen there problem easy to resolve because of having a good decision by the management levels of the Equate Petrochemical Company.

reference:

Equate petrochemical company
www.equate.com

created by Nikki Joy Castaño
Mgt 7 5:15-6:15

Friday, September 26, 2008

final's question #4

TOPIC: THE KNOWLEDGE - BASED SYSTEMS (KBS)

Question # 3:
1. Describe or define KBS.
2. Distinguish KBS from MIS.
3. Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.

1. Describe or Define KBS

Knowledge Based Systems- a knowledge-based system as a computer system that is programmed to imitate human problem-solving by means of artificial intelligence and reference to a database of knowledge on a particular subject. Knowledge-based systems are systems based on the methods and techniques of artificial intelligence

2. Distinguish KBS from MIS

KBS is an artificial intelligence system that gives the best course of action or a set of step-by-step action in solving a particular problem. KBS gives course of action to the user and an explanation why the user should take the action. Knowledge Base System is also a part Of Managemet Informtion System. Applying a KBS would cut the cost of a company because they dont have to hire experts to work on a particular problem while in MIS a computer system designed to help managers plan and direct business and organizational operations and actively seeks to leverage technology to improve efficiency and effectiveness, reduce paper, streamline business processes, reduce the need for manual intervention, provide seamless integration between functional areas, and position the agency to share data with other law enforcement entities.

3. Illustrate how kbs can improve company's competitive advantage and organizational performance

By making some good decisions to the company so that the company will improve and by having a good relationship. A knowledge-based strategy formulation should thus start with the primary intangible resource: the competence of people. People are seen as the only true agents in business; all tangible physical products and assets as well as the intangible relations are results of human action, and depend ultimately on people for their continued existence. People are seen to be constantly extending themselves into their world by both tangible means, such as craft, houses, gardens and cars and intangible corporate associations, ideas, and relationships.

People can use their competence to create value in two directions: by transferring and converting knowledge externally or internally to the organisation they belong to. When the managers of a manufacturer direct the efforts of their employees internally, they create tangible goods and intangible structures such as better processes and new designs for products. When they direct their attention outwards, they will in addition to delivery of goods and money also create intangible structures, such as customer relationships, brand awareness, reputation and new experiences for the customers.

reference:

Allee V. (2000): Reconfiguring the Value Network, Jrnl of Business Strategy, Vol 21, N 4,2000
Blackler F. (1995): Knowledge, Knowledge work and organisations: an overview and interpretation. Organisation Studies vol 16 (6) 1021-46
Sveiby (1992): Strategy formulation in Knowledge-intensive industries. In Hussey (ed) International Review of Strategic Management vol 3, 1992

www.yahoo.com

Created By: Nikki Joy Castaño
Mgt 7 5:15- 6:15

final's question #3

TOPIC: THE VIRTUAL OFFICE (VO)

Question # 3:
1. Describe or define VO.
2. Distinguish VO from MIS.
3. Illustrate (give examples) how VO can improve company's competitive advantage and organizational performance.

1. Describe or define Virtual Office

Virtual office- is a term for shared office services, which normally includes business address, mail & courier services , phone services, fax services, answering services, web- hosting services, and meeting & conference facilities.

2. Distinguish VO from MIS


Virtual office is the work can be done at virtually any geographical location as long as the work site is linked to one or more of the firm's fixed locations by some type of electronic communications capability while management information system is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountant to solving business problems such as costing a product, service or a business wide strategy.

3. Illustrate(give examples) how VO can improve company's competitive advantage and organizational performance.

Virtual Office can improve company's competitve advantage by working some good work in the office so that there will be no stress that you feel. A virtual office is a combination of the work that one or more individuals do in their home offices, as well as the telephone and web interaction with others in different locations. Hiring a virtual office service can help you and other employees to coordinate calendars and meetings, develop projects as a team, and professionally interact while still giving each of you the freedom to work from your own office. Example in the office you should do your job well.

reference:

http://www.google.com/

http://www.yahoo.com/

Created by: Nikki joy Castaño

Mgt7 5:15 - 6:15







Monday, September 22, 2008

final's question #2

1. Describe or define DSS. or decision support system
2. Distinguish DSS from MIS.
3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.


1. Describe or Define DSS or Decision support system

Decision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decision-making activities. A properly-designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions.

2.Distinguish DSS from MIS

Decision support system is a class of computer-based information systems which includes knowledge based systems that support decision making activities. And a Management Information Systems is the discipline covering the application of people, technologies, and procedures to solve business problems.

3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.

Decision Support System can improve company's competitive advantage by having a good decision in the company so that there is a good result to the decision that you decide. For example in the customer you should decide of what is the like of the customer and what is the needs so that the customer will satisfy to the decision that you implement in that company so this is the company's competitive advantage of the company. In the organizational performance it could help the decision in the organizational performance because in that way you should know or could gain support to the MIS to make your decision in good result. Decision support systems can be used to help a company better focus on a specific customer segment and hence gain an advantage in meeting that segment’s needs. Management information systems and decision support systems can help track customers, and DSSs can make it easier to serve a specialized customer group with special services. Some customers won’t pay a premium for targeted service, and larger competitors also target specialized niches using their own DSSs.

Reference:

www.google.com

www.blurtit.com

www.wikepedia.com

www.yahoo.com

www.ask.com

Kettinger, W., Grover, V., Guha, S., and Segars, A., “Strategic Information Systems Revisited,” MIS Quarterly, 1994, pp. 31-55.

Porter, M. E. and V. E. Millar, “How Information Gives You Competitive Advantage,” Harvard Business Review, July-August, 1985.

Created By: Nikki Joy Castaño
Mgt 7 5:15 - 6:15


Friday, September 12, 2008

Final's Question 1

McDonald's Corporation

McDonald's is the global market leader in the fast food industry. Two brothers in San Bernardino, California started the first McDonald's fast food restaurant in 1948; they tailored their drive-in restaurant, as an example of convenience for other restaurants to soon follow. At the beginning, there were only a few items on the menu, which has now substantially evolved to many more options, catering to the appetite of each region's interest of food and health standards. With the modest beginnings of only a few items to choose from on their menu, the McDonald's brothers focused on customer service and hamburgers at a price anyone can afford. Their prices are still reasonably priced for any budget. In 1961, Ray Kroc bought McDonald's with a franchising vision for it to expand, in which he opened a restaurant in Illinois.

Mcdonalds strategy

= Adding 700- 900 restaurants annually
= Using new menu items, low price specials. Extra value meals to promote frequent customer visits
= Being highly selective in granting franchises
= Choosing sites convenient to customers
= Focusing on limited product line and consistent quality
= Careful attention to store efficiency
= Extensive advertising and use of mc prefix
= Hiring courteous personnel, paying an equitable wage, and providing good training

Strategic planning

A strategic planning process delivers a set of defined initiatives (projects) that achieve a desired set of business goals. The planning process involves a definition of these business goals, an assessment of the resources available for meeting these goals, and the definition of specific plans (initiatives) that are designed to achieve the goals. The process usually incorporates a ranking exercise that identifies the highest priority initiatives.

The other strategies that using mcdonalds is through advertising McDonald's has for decades maintained an extensive advertising campaign. In addition to the usual media (television, radio, and newspaper), the company makes significant use of billboards and signage, sponsors sporting events from ranging from Little League to the Olympic Games, and makes coolers of orange drink with their logo available for local events of all kinds. Nonetheless, television has always played a central role in the company's advertising strategy.

The impact of this strategic plan in mcdonald corporation is to protect the security of the customers and to make sure that the customers will satified the services.

References

www.google.com
www.yahoo.com
  1. ^ McDonald's publication. "Corporate FAQ". McDonald's Corporation. Retrieved on 2007-11-24.
  2. ^ a b c d Joe Bramhall. "McDonald's Corporation". Hoovers. Retrieved on 2007-11-24.
  3. ^ McDonald's :: About Us :: FAQ
  4. ^ MCD 10-K 2007, Item 1, pg. 1
  5. ^ MCD 10-K 2007, Item 6, pg. 9
  6. ^ "McDonald's history 1954-1955". www.mcdonalds.com. Retrieved on 2008-06-22.
  7. ^ "McDonald's history 1965-1973". www.mcdonalds.com. Retrieved on 2008-06-22.
  8. ^ http://www.mcdonalds.ca/en/aboutus/faq.aspx, retrieved May 08, 2008
  9. ^ http://www.mcdonalds.ca/en/aboutus/faq.aspx, retrieved May 08, 2008

Created by: Nikki Joy Castaño
Mgt 7 5:15 - 6:15